Your privacy matters to us.
At Eco Garden Supplies, we respect your personal information and are committed to keeping it safe, secure and used only to support your eco friendly journey.

POPIA

In operating this website and supplying products to the trade, Eco Garden Supplies acts as a responsible party under the Protection of Personal Information Act 4 of 2013 (POPIA). We are committed to processing personal information (including that of our trade customers, suppliers, and website visitors) in a lawful, reasonable, and transparent manner, in line with POPIA’s eight conditions for processing and your rights as data subjects. This includes limiting collection to what is necessary, securing data appropriately, and providing you with access, correction, or objection options as outlined in this policy.

Who we are

Eco Garden Supplies is committed to protecting your privacy. Our website address is: https://ecogardensupplies.co.za 

 

Comments

When visitors leave comments on our site, we collect the data shown in the comments form, along with the visitor’s IP address and browser user agent string to help detect spam.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to check if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

 

Media

If you upload images to the website, please avoid including embedded location data (EXIF GPS). Visitors to the site can download and extract location data from images.

 

Cookies

  • If you leave a comment, you may opt‑in to saving your name, email address, and website in cookies for convenience. These last for one year.

  • If you visit our login page, a temporary cookie will check if your browser accepts cookies. It contains no personal data and is discarded when you close your browser.

  • Login cookies last for two days, and screen options cookies last for a year. Selecting “Remember Me” keeps your login active for two weeks. Logging out removes these cookies.

  • If you edit or publish an article, an additional cookie will be saved in your browser. It includes no personal data and simply indicates the post ID of the article you just edited. It expires after one day.

 

Embedded content from other websites

Articles on this site may include embedded content (e.g., videos, images, articles). Embedded content from other websites behaves as if you visited that site directly. These websites may collect data, use cookies, embed third‑party tracking, and monitor your interaction with the embedded content.

 

Who we share your data with

If you request a password reset, your IP address will be included in the reset email.

 

How long we retain your data

  • Comments and their metadata are retained indefinitely to recognise and approve follow‑up comments automatically.

  • For users who register on our website, we store the personal information they provide in their profile. Users can see, edit, or delete their information at any time (except usernames). Website administrators can also see and edit that information.

 

Your rights over your data

If you have an account or have left comments, you can request an exported file of the personal data we hold about you. You can also request that we erase any personal data we hold, except for data we are obliged to keep for administrative, legal, or security purposes.

 

Where your data is sent

Visitor comments may be checked through an automated spam detection service.