Refunds and Returns
We offer free delivery on qualifying orders over R1000.
Flexible delivery scheduling is available for an extra charge.

Track Your Order

Delivery

We want to make receiving your Eco Garden Supplies order simple and reliable.

  • Orders are dispatched promptly, with delivery times varying depending on your location.

  • You’ll receive tracking details once your order is on its way.

  • Delivery may be affected by weekends and public holidays.

If you have special delivery requirements or need assistance, please contact us — our team is here to help.

Returns and Refunds

We want you to shop with confidence.

  • If you’re not satisfied, you may request a return or exchange within 14 days of receiving your order.

  • Products should be kept in their original condition and packaging where possible.

  • Refunds are processed in line with consumer protection guidelines.

If you’re unsure whether your product qualifies for a return, reach out to us — we’ll guide you through the process.

FAQs

Do you deliver across South Africa?

Yes, we deliver nationwide. Delivery times vary depending on your location.

Do you deliver on public holidays?

Deliveries are not made on public holidays. Orders placed during these times will be processed on the next working day.

Is next-day delivery available on all orders?

Next‑day delivery is not guaranteed. Please check with our team if you require urgent delivery.

Do I need to be there to sign for delivery?

For most deliveries, someone will need to be available to accept and sign for the package. If you’re unavailable, we’ll arrange a suitable alternative.

Need Help?

  • 010 448 7992
  • 77193-zubees-icons-foods-computer-halal-logo-whatsapp WhatsApp: 010 157 0113
  • sales@ecogardensupplies.co.za